Healthcare ITRecovering an emergency-room deployment
A missed BIOS setting affected a 130-computer rollout. I helped prepare and swap roughly 100 replacement systems while the original devices were corrected, reimaged, encrypted, labeled, and validated.
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University ITKeeping events running during an outage
We deployed mobile workstation and projector carts, isolated wireless connections, hotspots, and backup power so scheduled events could continue without normal building infrastructure.
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Infrastructure renovationRebuilding a university building’s technology connections
During the 2021 renovation, I helped trace, reroute, extend, reconnect, and test Ethernet, audiovisual, power, projector, display, and room-control cabling. I also assisted with two switch installations and validated rooms designed to split or combine.
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Identity administrationActive Directory resets, unlocks, and staff permissions
I handled roughly 10–20 password resets and account unlocks per week for students and technology employees, verified users, updated approved staff access, forced policy refreshes, and confirmed resource access before closing the request.
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